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You don't say how old you are, but it may be related to hormones. This is definitely a medical question best discussed with a doctor.
The thyroid is a gland in your neck. You've had it for your entire life. It can be overactive or underactive, which can cause an assortment of health problems, one of which could be hair loss. Everyone's hair gets thinner as they get older but you're too young to be experiencing this so her advice to see a doctor is probably the best thing to do.
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